Frequently Asked Questions
What's the scoop on commitment?
You choose the contract that suits YOUR business needs. We’re your trusty sidekicks, offering the choice between flexible ad-hoc support and the steady embrace of retainers. Your vision, your pace – we’re here to make it happen!
What should you trust us with first?
Picture this: a brainstorming bonanza where we cook up your perfect support recipe. Social media mastery, query conquering, and invoice enchantment – our magic is your liberation! Book in for a discover call and we will chat through the options and see what works for YOU.
Are we just for the 9-5 crew?
Day, night, or weekends – we’re the support stars that never fade! While some of us rest, the rest of our team stands vigilant, ensuring we’re by your side whenever duty calls.
How does billing work?
All of our retainer and adhoc contracts are billed to the minute (so you only pay for our productive time, not when we are making a cuppa). Ad-hoc contracts are billed at the end of the month. With retainers, you enjoy upfront savings, a fortification of hours, and a 3-month notice – our superhero package tailored just for you!
Can we tackle your urgent quests?
In your time of need, consider us your support signal! Like a lightning bolt, we’re here to rescue your day with swift ad-hoc assistance, making sure no task remains unloved.
Can we cover your business holiday?
Big or small, we’ve got your team’s back! While your lead champion takes a well-deserved break, our team becomes the guardian of your goals – ensuring your mission stays on track.
Can we help smaller businesses?
Absolutely! We’ll be your virtual companions, handling order magic, fending off social media dragons, and ensuring you have the space to stay in your area of genius.
Can we cover your business holiday?
Big or small, we’ve got your team’s back! While your lead champion takes a well-deserved break, our team becomes the guardian of your goals – ensuring your mission stays on track.
Can you adjust your support hours
Flexibility is our gift to you! Ad-hoc contracts offer the freedom you crave, while retainers and custom quests bend to your magical preferences. Just let your admin unicorn know what you need and we wiull endeavor to make it happen.
How do we juggle multiple quests?
Retainers are your fortress, guarding your hours with unwavering commitment. For spur-of-the-moment escapades, we consult our calendar before agreeing to a new project enduring that we are always in sync.